Copilot Agents are AI-powered assistants that integrate 100% with your existing Microsoft 365 environment (think tools like Teams, SharePoint, or Outlook). They're designed to make information more accessible, reduce repetitive tasks, and support colleagues more intelligently in their daily work.

These agents can connect not only to data within Microsoft 365, but also to external sources. Think websites, documents, or APIs. That makes their range of applications particularly broad.

Both Agent Builder and SharePoint Agent Builder are part of Copilot Studio. This is the overarching platform that lets you build, manage, and publish Copilot agents yourself within Microsoft 365.

Copilot Studio thus offers a central platform where both the Agent Builder and the SharePoint Agent Builder come together. The first as a generic builder with external sources, the second for document-focused knowledge agents.

For IT teams or power users, Copilot Studio also offers extra capabilities such as:

• Running complex tasks and workflows

• Personalizing conversation flows

• Adding connectors to external systems

• Managing, testing, and analyzing agents in one place

With Agent Builder, you create a smart agent in just a few minutes through a visual interface. You don't need any technical skills or IT support – everything works intuitively.

With Agent Builder, you can:

• Build agents in Teams or Microsoft 365

• Connect to company data and public sources

• Automate repetitive questions and tasks

• Provide fast answers to colleagues, without IT involvement

Typical Agent Builder use cases

• A sales agent that always looks up the latest customer information

• An HR agent that answers staff questions

• A support agent that guides colleagues through standard processes

The SharePoint Agent Builder is built for organizations that work extensively with internal documents, Teams chats, and SharePoint libraries. This tool specializes in searching and understanding existing internal information, while always respecting who is allowed to see what. Existing access rights are therefore always honored.

With the SharePoint Agent Builder, you can easily search specific SharePoint sites, folders, and Teams chats. This tool is integrated into SharePoint and Teams, so you don't need a separate environment.

Both tools can also be used side by side. So you don't have to choose one big agent. It's often more interesting to provide smaller, targeted agents per team or process.

Whether you want a smart HR assistant in Teams or a document finder in SharePoint: with the right agent, you put your AI agent to work efficiently.

Want to get started with Agents yourself? Discover our range of training, workshops, and inspiration sessions, or contact us for a tailored program.